Sales practice, without the noise
Articles on how teams run sales, customer communication and support — and how NG CRM handles it. No invented numbers and no empty promises.
- AI3 min read
An AI assistant that writes nothing without your confirmation
By default NG Copilot only reads and answers. When it may propose actions, every write goes through a card, a confirmation and, for sensitive steps, a colleague's approval.
- Sales3 min read
Quote on a link: acceptance without an account, proof and limits
Customers open a sent quote on a link and answer right away: accept, decline or request a change. What gets recorded, how long the link lives and what it is not.
- Analytics3 min read
Forecast vs. target: why pace is measured in working days
Halfway through the month is not halfway through the work. How expected-to-date, projection and required pace are calculated, and what commit and best case mean.
- Marketing3 min read
Consent and opt-out in email and Viber campaigns
Who a campaign may write to is decided by the server on every send: per-channel consent, company policy, a suppression list and link-based opt-out.